Terms of Service
These terms cover the GroundBoot website, applications, accounts and hosted software services provided by Konsull LLC.
Using GroundBoot
GroundBoot is provided by Konsull LLC, a New York limited liability company in the United States ("we", "us"). By accepting these terms when registering or purchasing, you agree to the software agreement described here. Use of the public website is subject to the provisions relevant to website use. If you do not agree, do not create an account or use the service.
You must be an adult with legal capacity to enter this agreement. If you act for an organization, you must have authority to bind it. The Data Processing Addendum is part of these terms when we process personal data on your instructions as a processor or service provider. An authorized Company representative accepts it for that Company; a member cannot change the Company’s agreement merely by using an invitation. A separately signed agreement takes precedence for its specific subject matter, subject to mandatory data-protection terms. The Privacy Policy explains our handling of personal information.
Accounts and Company workspaces
Provide accurate account information, keep your credentials secure and promptly report suspected unauthorized access. Use only the workspaces, records and systems you are authorized to access. You are responsible for activity you authorize through your account; this does not exclude our responsibility for a failure for which the law makes us responsible.
An Individual workspace belongs to its account owner. A Company manages its Business workspace, members, seats and operational records. Its administrators may change a member's access. Leaving a Company or deleting your GroundBoot login does not delete the Company's records or cancel its subscriptions. Company control does not extend to your independent Individual workspace or personal password.
Permitted use
Subject to your plan and these terms, you may use GroundBoot for your own work or your organization's authorized activities. Do not bypass access or usage controls, share individual seats to evade licensing, probe other customers' data, distribute malicious material, interfere with the service, or submit content you have no right to process. Do not copy, resell or reverse engineer the service except as permitted by us or by applicable law.
You are responsible for obtaining permissions and providing notices required for the records you submit, including information about colleagues, customers and other people. Do not submit passwords, government identity documents, payment-card details or unrelated sensitive personal information in work records or Assistant messages. Uses requiring special regulated-data handling need a separate written agreement and supported configuration.
Your content and our software
You or the relevant rights holder retain ownership of submitted records and files. You grant us and the providers we use the limited permission needed to store, process, reproduce, transmit and display that content to operate, secure and support the service you use, consistent with the Privacy Policy and any applicable data processing agreement. This is not a transfer of your content ownership.
GroundBoot software, branding, website design and materials belong to us or our licensors. Access to the service does not transfer those rights. Third-party and open-source components retain their applicable licenses. Generated output may not be unique or qualify for intellectual-property protection; you must check your right to use it.
Plans, trials and payment
The offer you accept specifies available features, usage limits, prices, taxes, billing periods and any trial or renewal conditions. A free account is not a promise that every feature or amount of usage is free. Features described for a demonstration or custom engagement are included only when your plan or written agreement provides them.
The Individual Free plan and ongoing Business Essential trial have no fixed expiry and do not automatically become paid subscriptions. Their published allowances apply. Upgrading requires an explicit purchase when that option becomes available; accepting these terms does not authorize a charge.
A recurring subscription renews on the terms disclosed at purchase until canceled. A trial converts to a paid subscription only on the terms you expressly accept. We will provide required notice of price or material subscription changes and obtain any agreement the law or payment platform requires. Refunds follow the applicable purchase terms and law; these terms do not remove statutory refund or withdrawal rights.
Cancellation and account deletion
Manage an Apple-billed subscription through your Apple Account. Deleting the app, an Individual workspace or a GroundBoot login does not itself cancel Apple's renewal. GroundBoot's account controls explain the separate cancellation step. Company subscriptions are managed by an authorized Company administrator under the applicable purchase agreement. You do not need to delete your account to cancel a subscription.
You can request Individual workspace or account deletion through account management. Export information you need before confirming an irreversible action. Cancellation of a paid plan does not itself delete your records. Deletion follows the Privacy Policy, including necessary restricted retention and the separate expiry of recovery copies. Privacy rights are not conditional on a paid plan.
Operational judgment and Assistant output
GroundBoot organizes work and information; it does not certify equipment safety, inspection completion, code compliance, financial accuracy or fitness for a particular task. Verify site conditions, measurements, instructions and records before acting. Keep any independently required records and follow applicable procedures and qualified professional advice.
Assistant responses, suggested records, reports and forecasts can be incomplete or incorrect. Review them before saving, sharing or relying on them. Generated changes require an authorized user's confirmation. A generated invoice or report does not by itself establish a payment obligation, tax treatment or legally sufficient inspection. GroundBoot is not an emergency dispatch service or a substitute for life-safety systems.
Integrations and professional services
Third-party stores, websites, equipment and connected services have their own terms and availability. You are responsible for authorized access to any systems you connect. We remain responsible for our own obligations, but do not control independent third-party services or their content.
A software account, website visit or inquiry does not appoint us as your engineer, consultant, compliance adviser or contractor. Professional services, custom integrations, monitoring responsibilities and equipment control require an agreed written scope. General website descriptions do not commit us to a specific integration, performance result or future feature.
Availability and warranties
We may maintain, update or restrict the service to address security, abuse, legal requirements or reliability. We will give reasonable notice of a material reduction or discontinuation where practicable, and provide any cancellation or refund rights required by law or your agreement. Interruptions, transmission delays and third-party failures can occur. Unless separately agreed, no uptime or recovery-time guarantee is included.
To the extent applicable law permits, the service and website materials are supplied as available, without additional warranties of merchantability, fitness for a particular purpose or non-infringement. We do not promise uninterrupted or error-free operation or a particular commercial outcome. This does not exclude warranties, reasonable-care duties or remedies that cannot lawfully be excluded.
Liability
The purpose of your use, not the plan name or whether you pay, determines whether you are acting as a business or a consumer. An Individual Free workspace can be used for either purpose.
For use for a business purpose, and to the extent the law permits, we and our suppliers are not liable under these terms for indirect or consequential loss, lost profits, lost business opportunities or loss of anticipated savings. Our total liability arising from the affected service is limited to the greater of US$100 or the fees you paid us for that service in the twelve months before the event giving rise to the claim, unless a signed agreement provides otherwise.
These business limitations do not apply to a person using the service as a consumer. Nothing in these terms excludes or limits liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that applicable law does not allow us to exclude or limit. Mandatory consumer rights, remedies and access to a competent court remain unaffected.
Suspension and termination
We may restrict or terminate access where reasonably necessary for a material breach, unlawful use, nonpayment, a security threat or a legal obligation. Where appropriate, we will explain the reason and allow an opportunity to resolve it; urgent security or legal circumstances may require immediate action. You may stop using the service and use the applicable cancellation or deletion controls.
Ending access does not erase amounts already lawfully due or records that must be retained. Content permissions continue only as needed for permitted retention and cleanup. Provisions that by their nature apply after termination, including ownership, accrued payment obligations and lawful liability limits, continue to apply.
Governing law and disputes
For business-purpose use, these terms are governed by New York law, excluding its conflict-of-laws rules. Subject to any mandatory forum, the state and federal courts in New York have non-exclusive jurisdiction. The parties may first contact each other to try to resolve a dispute, but this is not a mandatory waiting period or a restriction on urgent relief.
For consumers, this choice does not take away the mandatory protections or courts available under the law of your residence. These terms do not require arbitration or waive a consumer's right to bring an individual or collective claim where the law protects that right.
Changes and questions
We will identify revisions by date and provide notice of material changes as required. Where renewed agreement is required, we will request it before applying the change to you. Posting a new policy does not authorize an incompatible use of information previously collected. Prior versions remain available below.
If a provision is unenforceable, the remaining provisions continue to the extent lawful. Failure to enforce a provision on one occasion is not a waiver. Contact us with questions or a dispute so we can try to resolve it; this does not restrict any right to seek a legal remedy.
Contact
For questions or requests, contact Konsull LLC at contact@konsull.com.